Privacy policy
Privacy Policy
Dumoni Jewelers 353 E Bonneville Ave Unit 173, Las Vegas, NV 89101 (702) 470-8363 | dumonijewelers@gmail.com | dumoni.com
Last updated: August 2026
What Information We Collect
We collect information you provide directly to us when you:
- Fill out an inquiry, consultation, or contact form on dumoni.com
- Use our Instant Quote tool, Grillz Builder, or Custom Jewelry Inquiry form
- Book an appointment through Calendly
- Contact us by phone, email, WhatsApp, or SMS
- Place an order through our website
- Sign up for our email list
- Interact with us on social media
The types of information we may collect include:
- Name, phone number, and email address
- Mailing or shipping address
- Payment information (processed securely through Shopify — we do not store card numbers)
- Details about your jewelry order or custom request, including selections made in the Grillz Builder or Instant Quote tool
- Appointment details collected through Calendly
- SMS opt-in consent and messaging preferences
- Device and browsing information collected automatically via cookies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and custom jewelry requests
- Generate instant quotes and grillz configuration summaries
- Communicate with you about your consultation, order status, or inquiry
- Send SMS messages if you have opted in (see SMS section below)
- Send marketing emails if you have subscribed
- Schedule and confirm appointments via Calendly
- Improve our website, tools, and services
- Comply with legal obligations
Our Interactive Tools
Instant Quote Tool
The Instant Quote tool on dumoni.com allows you to enter details about your desired jewelry piece and receive an estimated price. Information you enter may be saved and used to follow up on your inquiry. All quotes generated by this tool are estimates only and do not constitute a binding offer or contract. Final pricing is confirmed at your consultation.
Grillz Builder
The Grillz Builder allows you to configure your grillz by selecting the number of teeth, metal type, karat, and stone preferences. Selections made in the Grillz Builder may be submitted as an inquiry and used by our team to prepare for your consultation. Builder selections do not constitute an order or guarantee availability of specific configurations.
Custom Jewelry Inquiry Form
The Custom Jewelry Inquiry form collects your name, contact information, and details about your custom piece request. This information is used solely to respond to your inquiry and prepare for your consultation.
SMS Opt-In and Messaging
SMS Program Description
Dumoni Jewelers may send SMS messages to customers who have opted in. These messages may include:
- Order confirmations and updates
- Appointment reminders
- Custom piece progress updates
- Promotional offers and new collections
- Grillz pricing and availability
- Responses to Instant Quote or Grillz Builder submissions
How to Opt In
You may opt in to receive SMS messages by:
- Submitting your phone number through a form on dumoni.com and checking the SMS consent box
- Texting us directly and consenting to receive messages
How to Opt Out
You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent. To re-subscribe, text START.
No Sharing of SMS Data
We do not sell, share, rent, or transfer your SMS opt-in data or phone number to any third party for marketing purposes. Your SMS consent is never sold or used by any other company.
Message and Data Rates
Message and data rates may apply depending on your carrier and plan. Message frequency varies based on your order activity and preferences.
Support
For SMS support, reply HELP to any message or contact us at (702) 470-8363 or dumonijewelers@gmail.com.
Cookie and Tracking Information
Our website uses cookies and similar tracking technologies to:
- Keep your shopping cart and session active
- Analyze website traffic and performance (Google Analytics — ID: G-CEQ1PK7PX1)
- Personalize your browsing experience
- Enable third-party tools such as Elfsight widgets (Instagram feed, Google Reviews)
- Support Calendly appointment booking functionality
You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality including the Instant Quote tool and Grillz Builder.
Third-Party Services
We use the following third-party services that may collect or process your data:
- Shopify — ecommerce platform for order processing and payments
- Google Analytics — website analytics (data anonymized)
- Calendly — appointment booking (subject to Calendly's own privacy policy at calendly.com/privacy)
- Elfsight — Instagram feed and Google Reviews widgets
- FedEx — order shipping and delivery
- Email service providers — transactional and marketing emails
- WhatsApp — customer messaging via wa.me/17024708363
We do not sell your personal information to any third party.
Data Security
We take reasonable steps to protect your personal information. Your payment data is processed through Shopify's encrypted, PCI-compliant payment system. We do not store credit card numbers on our servers. Information submitted through our quote and builder tools is transmitted securely.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal and business requirements)
- Opt out of marketing communications at any time
- Opt out of SMS messages by replying STOP
To exercise any of these rights, contact us at dumonijewelers@gmail.com or (702) 470-8363.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
Dumoni Jewelers 353 E Bonneville Ave Unit 173 Las Vegas, NV 89101 (702) 470-8363 dumonijewelers@gmail.com dumoni.com